Refund policy for monthly management plans
Last updated: October 3, 2026
This policy applies to my monthly Amazon management plans: Full Service Management, PPC Management and Amazon SEO. For one-off projects, see my Refund & Cancellation Policy.
1. Full Service Management: first-month guarantee
If you are not satisfied after your first month of management, you can request a refund of 50% of your first month’s fee. The request must be made within 7 days of the first month ending.
2. PPC Management and Amazon SEO: 3-month guarantee
PPC and SEO research, testing and optimization take time to show results, so PPC Management and Amazon SEO plans need a minimum of 3 months before a refund can be requested.
If, after the first 2 months, results are not close to the targets we agreed in writing at the start (such as ACoS, TACoS or keyword rankings), you can request a refund of your 3rd month’s fee in full. Your 3rd month of service is still delivered, free of charge.
- The refund request must be made within the first 5 days of your 3rd month. Requests made after that are not eligible.
- Fees for the first 2 months are not refundable, as that work has already been delivered.
- Targets must be agreed in writing at onboarding for this guarantee to apply.
3. To qualify
- You gave Seller Central access with the required permissions within the first 5 business days.
- You explain in writing why you are not satisfied.
- Each guarantee can be used once per client.
4. Not refundable
- Amazon ad spend. You pay it to Amazon directly, and I never hold it.
- Any month not covered by the guarantees above. Each month is billed in advance and is non-refundable once it starts.
- Third-party costs you approved, such as tools, photography, GS1 barcodes or trademark filing fees.
- Results affected by Amazon, including policy changes, suspensions, listing restrictions or other actions Amazon takes.
5. Cancellation
- Plans are billed monthly in advance. To cancel, give 7 days’ written notice before your next billing date.
- Your plan stays active until the end of the paid month. There are no exit fees.
- If you cancel before work starts, you receive a full refund.
6. How to request a refund
Email info@ammarsaleem.com with your name, your plan and the reason. I will reply within 3 business days, and approved refunds are returned to the original payment method within 7 business days.
Questions about a plan?
Message me before you sign up and I will answer anything about pricing, scope or refunds.
